![]() What seems to be the problem of the External HDD ? I wanted to try to use chkdsk to fix if it is just a corrupted data but i don’t want to take risk to let the external drive to be plugged in overnight because of the chance that the hardware may be the problem because I have a huge files and also important files on it. I tried other laptop but the problem still persist I tried opening WD Drive Utilities and WD Smartware, Both can detect the WD unlocker but when i tried to unlock it by using both Utilites and Smartware It says that the password is not correct, when i tried unlocking the drive then opening the Utilities and Smartware both cannot detect the drive. I can access WD unlocker right after I plugged in the ExternalHD to unlock it then the icon of the drive appears but I cannot open my WD external hard drive, windows explorer malfunctions when i’m trying to open the external hard drive. Hi, I’m having problem with my passport ultra. ![]()
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